AIRPORT SERVICE

Director General Airports Council International (ACI) World Angela Gittens (left) submits Asia-Pacific’s Most Improved Airport Award to Executive General Manager of Silangithama International Airport Mud Iwan Sutisna (right) when the Airport Service Quality (ASQ) Awards 2018 at Nusa Dua, Bali, Wednesday (4/9/2019). ASQ is a global "benchmarking" program that measures the level of passenger satisfaction at the airport carried out by ACI which is an airport-based airport organization in Canada. ANTARA PHOTO/Fekri Joseph/wsj.