PUBLIC COMPLAINTS SERVICES IN THE MIDDLE OF THE COVID-19 PANDEMI

A citizen conveys his complaint report to the Ombudsman Representative of NTB at the Office of Capital Planting and Integrated Service One Door (DPMPTSP) Kota Mataram in Mataram, NTB, Monday (3/8/2020). Ombudsman Representative NTB opened public complaining services directly or the Acceptance and Verification of the Report’s ‘On The Spot’ (PVL/OTS) to the field on public service entities in order to receive complaints as well as ensure the public remains a good public service in the center of the COVID-19 pandemi. ANTARA PHOTO/Ahmad Subaidi/wsj.