COOPERATION WITH PUBLIC COMPLAINT

Head of the Presidential Staff of Teten Masduki (center) along the Head of Ombudsman RI Amzulian Rivai (left) and the Minister of Use of State Aparatur and Bureaucratic Reform of Yuddy Chrisnandi (right) explained the mechanism of the community complaints system on government services (LAPOR) in the Presidential Staff Office, Jakarta, Monday (14/3). LAPOR’s national-scale complaint system (Aspiration Services and People’s Online Complaints) is a complaint service for public communities including public service failures and public reports on the implementation of government priority programs. ANTARA PHOTO/Yudhi Mahatma/ama/16