FEBRUARY 2016

Director of PT Toyota-Astra Motor (TAM) Keijiro Inada (right) received Indonesian Customer Satisfaction Award (ICSA) 2016 from Chairman Frontier Consulting Group (Frontier) Handi Irawan in Jakarta, Wes (10/11). Based on the survey results conducted Frontier to the level of customer satisfaction, two Toyota products, namely Avanza and Yaris managed to reach The Best in Achieving Total Customer Satisfaction ICSA 2016 because it was assessed to successfully provide the highest level of satisfaction to its users in the MPV Car and City Car segment. ANTARA PHOTO/HO/Ferdi/aww//16.

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